ITSM Software Market Report

Global and Region ITSM Software Market Demand & Opportunity Outlook 2022-2028

  • POSTDATE：Aug 02, 2022
  • PAGES：159
  • REPORT CODE：GMM985326
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • The report details the trend, potential and market size of ITSM Software market, and analyzes the current situation and prospects of the market from both qualitative and quantitative aspects, which can be roughly divided into three parts.

    The first part (Chapter1-7) mainly covers the qualitative analysis of ITSM Softwaremarket, defines the market attractiveness level of ITSM Software market through Porter's Five Forces Analysis, and summarizes the different factors in the overall environment through PEST analysis. Understand the distribution of industrial chain value in each link of industrial chain through the analysis of industrial chain structure. Thus estimate the market space of each link.

    The second part (Chapter8-12), based on the segmentation of ITSM Software industry, describes the types of ITSM Software market, the applications of major players and the market size, and deeply analyzes the current situation of the global ITSM Software market and the development prospects and opportunities of ITSM Software industry.

    The third part (Chapter14-15) includes the market positions of the major players and information on the market participants, which will help you gain a comprehensive understanding of the current competitive situation and potential growth opportunities in the market.

    As COVID-19 continues to impact the global economy in 2022, the report also considers the short - and long-term impacts of COVID-19 on the global ITSM Software market in Chapter 13.

    By Player:

    • SolarWinds

    • Epicor

    • SysAid

    • TOPdesk

    • Agiloft Service

    • Symantec

    • Cherwell Software

    • Micro Focus (Formerly HPE)

    • CA Technologies

    • Atlassian

    • Autotask

    • Freshworks

    • IBM

    • Samanage

    • ServiceNow

    • Axios Systems

    • BMC Software

    • Ultimo

    • SAP

    • Ivanti (HEAT Software)

    • ASG Software

    By Type:

    • Cloud-based

    • On-Premises

    By End-User:

    • SMEs

    • Large Enterprises

    By Geography:

    • United States

    • Europe

    • China

    • Japan

    • India

    • South Korea

  • TABLE OF CONTENT

    1 Introduction

    • 1.1 Market Definition

    • 1.2 Market Segment Analysis

    • 1.3 Market Size 2022

    • 1.4 ITSM Software Market Outlook: Forecast for 2022 - 2028

    • 1.5 Pricing Analysis

    2 Executive Summary

    3 ITSM Software Market Lineage Outlook

    • 3.1 Parent Market Outlook

    • 3.2 Related/Ancillary Market Outlook

    • 3.3 Penetration & Growth Prospect Mapping, 2022

    4 Market Analysis Tools: Porter's Five Forces

    • 4.1 Supplier Power

    • 4.2 Buyer Power

    • 4.3 Substitution Threat

    • 4.4 Threat of New Entrants

    • 4.5 Competitive Rivalry

    5 ITSM Software Industry Analysis - PEST (Political & Legal, Economic, Social, and Technological)

    • 5.1 Political/Legal Landscape

    • 5.2 Economic Landscape

    • 5.3 Social Landscape

    • 5.4 Technology Landscape

    6 ITSM Software Market - Value Chain Analysis

    • 6.1 Industry's Value Chain Analysis

    • 6.2 Product Life Cycle

    • 6.3 User Perspective Analysis

    7 Region and Country-wise ITSM Software Market Analysis and Outlook to 2022

    • 7.1 Global ITSM Software Consumption (2017-2022)

    • 7.2 United States ITSM Software Consumption (2017-2022)

    • 7.3 Europe ITSM Software Consumption (2017-2022)

    • 7.4 China ITSM Software Consumption (2017-2022)

    • 7.5 Japan ITSM Software Consumption (2017-2022)

    • 7.6 India ITSM Software Consumption (2017-2022)

    • 7.7 South Korea ITSM Software Consumption (2017-2022)

    8 Region and Country-wise ITSM Software Market Analysis and Outlook to 2028

    • 8.1 Global ITSM Software Consumption Forecast (2022-2028)

    • 8.2 United States ITSM Software Consumption Forecast (2022-2028)

    • 8.3 Europe ITSM Software Consumption Forecast (2022-2028)

    • 8.4 China ITSM Software Consumption Forecast (2022-2028)

    • 8.5 Japan ITSM Software Consumption Forecast (2022-2028)

    • 8.6 India ITSM Software Consumption Forecast (2022-2028)

    • 8.7 South Korea ITSM Software Consumption Forecast (2022-2028)

    9 Global ITSM Software Market Outlook by Types and Applications to 2022

    • 9.1 Global ITSM Software Consumption and Growth Rate by Type (2017-2022)

      • 9.1.1 Global Cloud-based Consumption and Growth Rate (2017-2022)

      • 9.1.2 Global On-Premises Consumption and Growth Rate (2017-2022)

    • 9.2 Global ITSM Software Consumption and Growth Rate by Application (2017-2022)

      • 9.2.1 Global SMEs Consumption and Growth Rate (2017-2022)

      • 9.2.2 Global Large Enterprises Consumption and Growth Rate (2017-2022)

    10 Global ITSM Software Market Outlook by Types and Applications to 2028

    • 10.1 Global ITSM Software Consumption Forecast and Growth Rate by Type (2022-2028)

      • 10.1.1 Global Cloud-based Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.2 Global On-Premises Consumption Forecast and Growth Rate (2022-2028)

    • 10.2 Global ITSM Software Consumption Forecast and Growth Rate by Application (2022-2028)

      • 10.2.1 Global SMEs Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.2 Global Large Enterprises Consumption Forecast and Growth Rate (2022-2028)

    11 Global ITSM Software Import and Export Analysis (Top 5 Countries)

    • 11.1 Global ITSM Software Import by Region (Top 5 Countries) (2017-2028)

    • 11.2 Global ITSM Software Export by Region (Top 5 Countries) (2017-2028)

    12 Coronavirus Disease (COVID-19) Impact

    • 12.1 Industry Impact Analysis

    • 12.2 ITSM Software Market Outlook to 2028 - COVID-19 Affected Forecasts

    13 Competition Matrix

    • 13.1 Target Markets

    • 13.2 Comprehensive Analysis of Products in Competitive Markets

    14 Global ITSM Software Market Competitive Analysis

    • 14.1 SolarWinds

      • 14.1.1 SolarWinds Company Details

      • 14.1.2 SolarWinds ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.1.3 SolarWinds ITSM Software Product and Service

    • 14.2 Epicor

      • 14.2.1 Epicor Company Details

      • 14.2.2 Epicor ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.2.3 Epicor ITSM Software Product and Service

    • 14.3 SysAid

      • 14.3.1 SysAid Company Details

      • 14.3.2 SysAid ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.3.3 SysAid ITSM Software Product and Service

    • 14.4 TOPdesk

      • 14.4.1 TOPdesk Company Details

      • 14.4.2 TOPdesk ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.4.3 TOPdesk ITSM Software Product and Service

    • 14.5 Agiloft Service

      • 14.5.1 Agiloft Service Company Details

      • 14.5.2 Agiloft Service ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.5.3 Agiloft Service ITSM Software Product and Service

    • 14.6 Symantec

      • 14.6.1 Symantec Company Details

      • 14.6.2 Symantec ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.6.3 Symantec ITSM Software Product and Service

    • 14.7 Cherwell Software

      • 14.7.1 Cherwell Software Company Details

      • 14.7.2 Cherwell Software ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.7.3 Cherwell Software ITSM Software Product and Service

    • 14.8 Micro Focus (Formerly HPE)

      • 14.8.1 Micro Focus (Formerly HPE) Company Details

      • 14.8.2 Micro Focus (Formerly HPE) ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.8.3 Micro Focus (Formerly HPE) ITSM Software Product and Service

    • 14.9 CA Technologies

      • 14.9.1 CA Technologies Company Details

      • 14.9.2 CA Technologies ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.9.3 CA Technologies ITSM Software Product and Service

    • 14.10 Atlassian

      • 14.10.1 Atlassian Company Details

      • 14.10.2 Atlassian ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.10.3 Atlassian ITSM Software Product and Service

    • 14.11 Autotask

      • 14.11.1 Autotask Company Details

      • 14.11.2 Autotask ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.11.3 Autotask ITSM Software Product and Service

    • 14.12 Freshworks

      • 14.12.1 Freshworks Company Details

      • 14.12.2 Freshworks ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.12.3 Freshworks ITSM Software Product and Service

    • 14.13 IBM

      • 14.13.1 IBM Company Details

      • 14.13.2 IBM ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.13.3 IBM ITSM Software Product and Service

    • 14.14 Samanage

      • 14.14.1 Samanage Company Details

      • 14.14.2 Samanage ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.14.3 Samanage ITSM Software Product and Service

    • 14.15 ServiceNow

      • 14.15.1 ServiceNow Company Details

      • 14.15.2 ServiceNow ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.15.3 ServiceNow ITSM Software Product and Service

    • 14.16 Axios Systems

      • 14.16.1 Axios Systems Company Details

      • 14.16.2 Axios Systems ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.16.3 Axios Systems ITSM Software Product and Service

    • 14.17 BMC Software

      • 14.17.1 BMC Software Company Details

      • 14.17.2 BMC Software ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.17.3 BMC Software ITSM Software Product and Service

    • 14.18 Ultimo

      • 14.18.1 Ultimo Company Details

      • 14.18.2 Ultimo ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.18.3 Ultimo ITSM Software Product and Service

    • 14.19 SAP

      • 14.19.1 SAP Company Details

      • 14.19.2 SAP ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.19.3 SAP ITSM Software Product and Service

    • 14.20 Ivanti (HEAT Software)

      • 14.20.1 Ivanti (HEAT Software) Company Details

      • 14.20.2 Ivanti (HEAT Software) ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.20.3 Ivanti (HEAT Software) ITSM Software Product and Service

    • 14.21 ASG Software

      • 14.21.1 ASG Software Company Details

      • 14.21.2 ASG Software ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.21.3 ASG Software ITSM Software Product and Service

    15 Appendix


    TABLE OF CHARTS

    • Table Definition of ITSM Software

    • Figure ITSM Software Picture

    • Table Global ITSM Software Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global ITSM Software Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global ITSM Software Market: Year-over-year Growth 2022 - 2028 (%)

    • Table Parent Market Analysis

    • Figure Parent Market Price

    • Table Related/Ancillary Market Outlook Analysis

    • Table Supplier Power Analysis

    • Table Buyer Power Analysis

    • Table Substitution Threat Analysis

    • Table Threat of New Entrants Analysis

    • Table Competitive Rivalry Analysis

    • Figure Global ITSM Software Consumption by Country (2017-2022)

    • Figure United States ITSM Software Consumption and Growth Rate (2017-2022)

    • Table Europe ITSM Software Consumption and Growth Rate (2017-2022)

    • Figure China ITSM Software Consumption and Growth Rate (2017-2022)

    • Figure Japan ITSM Software Consumption and Growth Rate (2017-2022)

    • Figure India ITSM Software Consumption and Growth Rate (2017-2022)

    • Figure South Korea ITSM Software Consumption and Growth Rate (2017-2022)

    • Figure Global ITSM Software Consumption Forecast by Country (2022-2028)

    • Figure United States ITSM Software Consumption Forecast and Growth Rate (2022-2028)

    • Table Europe ITSM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure China ITSM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure Japan ITSM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure India ITSM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure South Korea ITSM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Cloud-based Consumption and Growth Rate (2017-2022)

    • Figure Global On-Premises Consumption and Growth Rate (2017-2022)

    • Figure Global SMEs Consumption and Growth Rate (2017-2022)

    • Figure Global Large Enterprises Consumption and Growth Rate (2017-2022)

    • Figure Global Cloud-based Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global On-Premises Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global SMEs Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Large Enterprises Consumption Forecast and Growth Rate (2022-2028)

    • Table Global ITSM Software Import by Region (Top 5 Countries) (2017-2028)

    • Table Global ITSM Software Export by Region (Top 5 Countries) (2017-2028)

    • Table SolarWinds (Foundation Year, Company Profile and etc.)

    • Table SolarWinds ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table SolarWinds ITSM Software Product and Service

    • Table Epicor (Foundation Year, Company Profile and etc.)

    • Table Epicor ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Epicor ITSM Software Product and Service

    • Table SysAid (Foundation Year, Company Profile and etc.)

    • Table SysAid ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table SysAid ITSM Software Product and Service

    • Table TOPdesk (Foundation Year, Company Profile and etc.)

    • Table TOPdesk ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table TOPdesk ITSM Software Product and Service

    • Table Agiloft Service (Foundation Year, Company Profile and etc.)

    • Table Agiloft Service ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Agiloft Service ITSM Software Product and Service

    • Table Symantec (Foundation Year, Company Profile and etc.)

    • Table Symantec ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Symantec ITSM Software Product and Service

    • Table Cherwell Software (Foundation Year, Company Profile and etc.)

    • Table Cherwell Software ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Cherwell Software ITSM Software Product and Service

    • Table Micro Focus (Formerly HPE) (Foundation Year, Company Profile and etc.)

    • Table Micro Focus (Formerly HPE) ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Micro Focus (Formerly HPE) ITSM Software Product and Service

    • Table CA Technologies (Foundation Year, Company Profile and etc.)

    • Table CA Technologies ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table CA Technologies ITSM Software Product and Service

    • Table Atlassian (Foundation Year, Company Profile and etc.)

    • Table Atlassian ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Atlassian ITSM Software Product and Service

    • Table Autotask (Foundation Year, Company Profile and etc.)

    • Table Autotask ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Autotask ITSM Software Product and Service

    • Table Freshworks (Foundation Year, Company Profile and etc.)

    • Table Freshworks ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Freshworks ITSM Software Product and Service

    • Table IBM (Foundation Year, Company Profile and etc.)

    • Table IBM ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table IBM ITSM Software Product and Service

    • Table Samanage (Foundation Year, Company Profile and etc.)

    • Table Samanage ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Samanage ITSM Software Product and Service

    • Table ServiceNow (Foundation Year, Company Profile and etc.)

    • Table ServiceNow ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table ServiceNow ITSM Software Product and Service

    • Table Axios Systems (Foundation Year, Company Profile and etc.)

    • Table Axios Systems ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Axios Systems ITSM Software Product and Service

    • Table BMC Software (Foundation Year, Company Profile and etc.)

    • Table BMC Software ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table BMC Software ITSM Software Product and Service

    • Table Ultimo (Foundation Year, Company Profile and etc.)

    • Table Ultimo ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Ultimo ITSM Software Product and Service

    • Table SAP (Foundation Year, Company Profile and etc.)

    • Table SAP ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table SAP ITSM Software Product and Service

    • Table Ivanti (HEAT Software) (Foundation Year, Company Profile and etc.)

    • Table Ivanti (HEAT Software) ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Ivanti (HEAT Software) ITSM Software Product and Service

    • Table ASG Software (Foundation Year, Company Profile and etc.)

    • Table ASG Software ITSM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table ASG Software ITSM Software Product and Service


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