CRM Software Market Report

Global and Region CRM Software Market Demand & Opportunity Outlook 2022-2028

  • POSTDATE：Aug 01, 2022
  • PAGES：156
  • REPORT CODE：GMM971930
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • The report details the trend, potential and market size of CRM Software market, and analyzes the current situation and prospects of the market from both qualitative and quantitative aspects, which can be roughly divided into three parts.

    The first part (Chapter1-7) mainly covers the qualitative analysis of CRM Softwaremarket, defines the market attractiveness level of CRM Software market through Porter's Five Forces Analysis, and summarizes the different factors in the overall environment through PEST analysis. Understand the distribution of industrial chain value in each link of industrial chain through the analysis of industrial chain structure. Thus estimate the market space of each link.

    The second part (Chapter8-12), based on the segmentation of CRM Software industry, describes the types of CRM Software market, the applications of major players and the market size, and deeply analyzes the current situation of the global CRM Software market and the development prospects and opportunities of CRM Software industry.

    The third part (Chapter14-15) includes the market positions of the major players and information on the market participants, which will help you gain a comprehensive understanding of the current competitive situation and potential growth opportunities in the market.

    As COVID-19 continues to impact the global economy in 2022, the report also considers the short - and long-term impacts of COVID-19 on the global CRM Software market in Chapter 13.

    By Player:

    • IBM

    • Zoho

    • SAP

    • NetSuite

    • Salesforce

    • Oracle Siebel

    • Insightly

    • Workbooks

    • Nimble

    • UserVoice

    • Microsoft Dynamics

    By Type:

    • Small & mid-sized Enterprises

    • Large Enterprises

    By End-User:

    • Customer service

    • Distribution

    • Manufacturing

    • Marketing

    • Sales

    • Social networking

    • Supply chain

    • Vertical industries

    By Geography:

    • United States

    • Europe

    • China

    • Japan

    • India

    • South Korea

  • TABLE OF CONTENT

    1 Introduction

    • 1.1 Market Definition

    • 1.2 Market Segment Analysis

    • 1.3 Market Size 2022

    • 1.4 CRM Software Market Outlook: Forecast for 2022 - 2028

    • 1.5 Pricing Analysis

    2 Executive Summary

    3 CRM Software Market Lineage Outlook

    • 3.1 Parent Market Outlook

    • 3.2 Related/Ancillary Market Outlook

    • 3.3 Penetration & Growth Prospect Mapping, 2022

    4 Market Analysis Tools: Porter's Five Forces

    • 4.1 Supplier Power

    • 4.2 Buyer Power

    • 4.3 Substitution Threat

    • 4.4 Threat of New Entrants

    • 4.5 Competitive Rivalry

    5 CRM Software Industry Analysis - PEST (Political & Legal, Economic, Social, and Technological)

    • 5.1 Political/Legal Landscape

    • 5.2 Economic Landscape

    • 5.3 Social Landscape

    • 5.4 Technology Landscape

    6 CRM Software Market - Value Chain Analysis

    • 6.1 Industry's Value Chain Analysis

    • 6.2 Product Life Cycle

    • 6.3 User Perspective Analysis

    7 Region and Country-wise CRM Software Market Analysis and Outlook to 2022

    • 7.1 Global CRM Software Consumption (2017-2022)

    • 7.2 United States CRM Software Consumption (2017-2022)

    • 7.3 Europe CRM Software Consumption (2017-2022)

    • 7.4 China CRM Software Consumption (2017-2022)

    • 7.5 Japan CRM Software Consumption (2017-2022)

    • 7.6 India CRM Software Consumption (2017-2022)

    • 7.7 South Korea CRM Software Consumption (2017-2022)

    8 Region and Country-wise CRM Software Market Analysis and Outlook to 2028

    • 8.1 Global CRM Software Consumption Forecast (2022-2028)

    • 8.2 United States CRM Software Consumption Forecast (2022-2028)

    • 8.3 Europe CRM Software Consumption Forecast (2022-2028)

    • 8.4 China CRM Software Consumption Forecast (2022-2028)

    • 8.5 Japan CRM Software Consumption Forecast (2022-2028)

    • 8.6 India CRM Software Consumption Forecast (2022-2028)

    • 8.7 South Korea CRM Software Consumption Forecast (2022-2028)

    9 Global CRM Software Market Outlook by Types and Applications to 2022

    • 9.1 Global CRM Software Consumption and Growth Rate by Type (2017-2022)

      • 9.1.1 Global Small & mid-sized Enterprises Consumption and Growth Rate (2017-2022)

      • 9.1.2 Global Large Enterprises Consumption and Growth Rate (2017-2022)

    • 9.2 Global CRM Software Consumption and Growth Rate by Application (2017-2022)

      • 9.2.1 Global Customer service Consumption and Growth Rate (2017-2022)

      • 9.2.2 Global Distribution Consumption and Growth Rate (2017-2022)

      • 9.2.3 Global Manufacturing Consumption and Growth Rate (2017-2022)

      • 9.2.4 Global Marketing Consumption and Growth Rate (2017-2022)

      • 9.2.5 Global Sales Consumption and Growth Rate (2017-2022)

      • 9.2.6 Global Social networking Consumption and Growth Rate (2017-2022)

      • 9.2.7 Global Supply chain Consumption and Growth Rate (2017-2022)

      • 9.2.8 Global Vertical industries Consumption and Growth Rate (2017-2022)

    10 Global CRM Software Market Outlook by Types and Applications to 2028

    • 10.1 Global CRM Software Consumption Forecast and Growth Rate by Type (2022-2028)

      • 10.1.1 Global Small & mid-sized Enterprises Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.2 Global Large Enterprises Consumption Forecast and Growth Rate (2022-2028)

    • 10.2 Global CRM Software Consumption Forecast and Growth Rate by Application (2022-2028)

      • 10.2.1 Global Customer service Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.2 Global Distribution Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.3 Global Manufacturing Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.4 Global Marketing Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.5 Global Sales Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.6 Global Social networking Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.7 Global Supply chain Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.8 Global Vertical industries Consumption Forecast and Growth Rate (2022-2028)

    11 Global CRM Software Import and Export Analysis (Top 5 Countries)

    • 11.1 Global CRM Software Import by Region (Top 5 Countries) (2017-2028)

    • 11.2 Global CRM Software Export by Region (Top 5 Countries) (2017-2028)

    12 Coronavirus Disease (COVID-19) Impact

    • 12.1 Industry Impact Analysis

    • 12.2 CRM Software Market Outlook to 2028 - COVID-19 Affected Forecasts

    13 Competition Matrix

    • 13.1 Target Markets

    • 13.2 Comprehensive Analysis of Products in Competitive Markets

    14 Global CRM Software Market Competitive Analysis

    • 14.1 IBM

      • 14.1.1 IBM Company Details

      • 14.1.2 IBM CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.1.3 IBM CRM Software Product and Service

    • 14.2 Zoho

      • 14.2.1 Zoho Company Details

      • 14.2.2 Zoho CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.2.3 Zoho CRM Software Product and Service

    • 14.3 SAP

      • 14.3.1 SAP Company Details

      • 14.3.2 SAP CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.3.3 SAP CRM Software Product and Service

    • 14.4 NetSuite

      • 14.4.1 NetSuite Company Details

      • 14.4.2 NetSuite CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.4.3 NetSuite CRM Software Product and Service

    • 14.5 Salesforce

      • 14.5.1 Salesforce Company Details

      • 14.5.2 Salesforce CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.5.3 Salesforce CRM Software Product and Service

    • 14.6 Oracle Siebel

      • 14.6.1 Oracle Siebel Company Details

      • 14.6.2 Oracle Siebel CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.6.3 Oracle Siebel CRM Software Product and Service

    • 14.7 Insightly

      • 14.7.1 Insightly Company Details

      • 14.7.2 Insightly CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.7.3 Insightly CRM Software Product and Service

    • 14.8 Workbooks

      • 14.8.1 Workbooks Company Details

      • 14.8.2 Workbooks CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.8.3 Workbooks CRM Software Product and Service

    • 14.9 Nimble

      • 14.9.1 Nimble Company Details

      • 14.9.2 Nimble CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.9.3 Nimble CRM Software Product and Service

    • 14.10 UserVoice

      • 14.10.1 UserVoice Company Details

      • 14.10.2 UserVoice CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.10.3 UserVoice CRM Software Product and Service

    • 14.11 Microsoft Dynamics

      • 14.11.1 Microsoft Dynamics Company Details

      • 14.11.2 Microsoft Dynamics CRM Software Sales, Price, Value and Gross Profit (2017-2022)

      • 14.11.3 Microsoft Dynamics CRM Software Product and Service

    15 Appendix


    TABLE OF CHARTS

    • Table Definition of CRM Software

    • Figure CRM Software Picture

    • Table Global CRM Software Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global CRM Software Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global CRM Software Market: Year-over-year Growth 2022 - 2028 (%)

    • Table Parent Market Analysis

    • Figure Parent Market Price

    • Table Related/Ancillary Market Outlook Analysis

    • Table Supplier Power Analysis

    • Table Buyer Power Analysis

    • Table Substitution Threat Analysis

    • Table Threat of New Entrants Analysis

    • Table Competitive Rivalry Analysis

    • Figure Global CRM Software Consumption by Country (2017-2022)

    • Figure United States CRM Software Consumption and Growth Rate (2017-2022)

    • Table Europe CRM Software Consumption and Growth Rate (2017-2022)

    • Figure China CRM Software Consumption and Growth Rate (2017-2022)

    • Figure Japan CRM Software Consumption and Growth Rate (2017-2022)

    • Figure India CRM Software Consumption and Growth Rate (2017-2022)

    • Figure South Korea CRM Software Consumption and Growth Rate (2017-2022)

    • Figure Global CRM Software Consumption Forecast by Country (2022-2028)

    • Figure United States CRM Software Consumption Forecast and Growth Rate (2022-2028)

    • Table Europe CRM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure China CRM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure Japan CRM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure India CRM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure South Korea CRM Software Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Small & mid-sized Enterprises Consumption and Growth Rate (2017-2022)

    • Figure Global Large Enterprises Consumption and Growth Rate (2017-2022)

    • Figure Global Customer service Consumption and Growth Rate (2017-2022)

    • Figure Global Distribution Consumption and Growth Rate (2017-2022)

    • Figure Global Manufacturing Consumption and Growth Rate (2017-2022)

    • Figure Global Marketing Consumption and Growth Rate (2017-2022)

    • Figure Global Sales Consumption and Growth Rate (2017-2022)

    • Figure Global Social networking Consumption and Growth Rate (2017-2022)

    • Figure Global Supply chain Consumption and Growth Rate (2017-2022)

    • Figure Global Vertical industries Consumption and Growth Rate (2017-2022)

    • Figure Global Small & mid-sized Enterprises Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Large Enterprises Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Customer service Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Distribution Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Manufacturing Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Marketing Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Sales Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Social networking Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Supply chain Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Vertical industries Consumption Forecast and Growth Rate (2022-2028)

    • Table Global CRM Software Import by Region (Top 5 Countries) (2017-2028)

    • Table Global CRM Software Export by Region (Top 5 Countries) (2017-2028)

    • Table IBM (Foundation Year, Company Profile and etc.)

    • Table IBM CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table IBM CRM Software Product and Service

    • Table Zoho (Foundation Year, Company Profile and etc.)

    • Table Zoho CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Zoho CRM Software Product and Service

    • Table SAP (Foundation Year, Company Profile and etc.)

    • Table SAP CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table SAP CRM Software Product and Service

    • Table NetSuite (Foundation Year, Company Profile and etc.)

    • Table NetSuite CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table NetSuite CRM Software Product and Service

    • Table Salesforce (Foundation Year, Company Profile and etc.)

    • Table Salesforce CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Salesforce CRM Software Product and Service

    • Table Oracle Siebel (Foundation Year, Company Profile and etc.)

    • Table Oracle Siebel CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Oracle Siebel CRM Software Product and Service

    • Table Insightly (Foundation Year, Company Profile and etc.)

    • Table Insightly CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Insightly CRM Software Product and Service

    • Table Workbooks (Foundation Year, Company Profile and etc.)

    • Table Workbooks CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Workbooks CRM Software Product and Service

    • Table Nimble (Foundation Year, Company Profile and etc.)

    • Table Nimble CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Nimble CRM Software Product and Service

    • Table UserVoice (Foundation Year, Company Profile and etc.)

    • Table UserVoice CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table UserVoice CRM Software Product and Service

    • Table Microsoft Dynamics (Foundation Year, Company Profile and etc.)

    • Table Microsoft Dynamics CRM Software Sales, Price, Value and Gross Profit (2017-2022)

    • Table Microsoft Dynamics CRM Software Product and Service


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