Cloud-based BPO Market Report

Global and Region Cloud-based BPO Market Demand & Opportunity Outlook 2022-2028

  • POSTDATE：Aug 01, 2022
  • PAGES：203
  • REPORT CODE：GMM967912
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • The report details the trend, potential and market size of Cloud-based BPO market, and analyzes the current situation and prospects of the market from both qualitative and quantitative aspects, which can be roughly divided into three parts.

    The first part (Chapter1-7) mainly covers the qualitative analysis of Cloud-based BPOmarket, defines the market attractiveness level of Cloud-based BPO market through Porter's Five Forces Analysis, and summarizes the different factors in the overall environment through PEST analysis. Understand the distribution of industrial chain value in each link of industrial chain through the analysis of industrial chain structure. Thus estimate the market space of each link.

    The second part (Chapter8-12), based on the segmentation of Cloud-based BPO industry, describes the types of Cloud-based BPO market, the applications of major players and the market size, and deeply analyzes the current situation of the global Cloud-based BPO market and the development prospects and opportunities of Cloud-based BPO industry.

    The third part (Chapter14-15) includes the market positions of the major players and information on the market participants, which will help you gain a comprehensive understanding of the current competitive situation and potential growth opportunities in the market.

    As COVID-19 continues to impact the global economy in 2022, the report also considers the short - and long-term impacts of COVID-19 on the global Cloud-based BPO market in Chapter 13.

    By Player:

    • Oracle

    • HCL Technologies

    • Firstsource Solutions

    • Atos

    • Xerox

    • WNS

    • ADP

    • DXC Technology

    • IBM

    • HPE

    • Genpact

    • Sungard

    • Capgemini

    • SAP

    • Accenture

    • Infosys

    • Tata Consultancy Services

    By Type:

    • Human Resource

    • E-Commerce

    • Finance And Accounting

    • Customer Care

    • Sales & Marketing

    • Others

    By End-User:

    • BFSI

    • Telecom & IT

    • Healthcare

    • Automotive

    • Manufacturing

    • Food And Beverage

    • Power & Energy

    • Consumer Electronics

    • Others

    By Geography:

    • United States

    • Europe

    • China

    • Japan

    • India

    • South Korea

  • TABLE OF CONTENT

    1 Introduction

    • 1.1 Market Definition

    • 1.2 Market Segment Analysis

    • 1.3 Market Size 2022

    • 1.4 Cloud-based BPO Market Outlook: Forecast for 2022 - 2028

    • 1.5 Pricing Analysis

    2 Executive Summary

    3 Cloud-based BPO Market Lineage Outlook

    • 3.1 Parent Market Outlook

    • 3.2 Related/Ancillary Market Outlook

    • 3.3 Penetration & Growth Prospect Mapping, 2022

    4 Market Analysis Tools: Porter's Five Forces

    • 4.1 Supplier Power

    • 4.2 Buyer Power

    • 4.3 Substitution Threat

    • 4.4 Threat of New Entrants

    • 4.5 Competitive Rivalry

    5 Cloud-based BPO Industry Analysis - PEST (Political & Legal, Economic, Social, and Technological)

    • 5.1 Political/Legal Landscape

    • 5.2 Economic Landscape

    • 5.3 Social Landscape

    • 5.4 Technology Landscape

    6 Cloud-based BPO Market - Value Chain Analysis

    • 6.1 Industry's Value Chain Analysis

    • 6.2 Product Life Cycle

    • 6.3 User Perspective Analysis

    7 Region and Country-wise Cloud-based BPO Market Analysis and Outlook to 2022

    • 7.1 Global Cloud-based BPO Consumption (2017-2022)

    • 7.2 United States Cloud-based BPO Consumption (2017-2022)

    • 7.3 Europe Cloud-based BPO Consumption (2017-2022)

    • 7.4 China Cloud-based BPO Consumption (2017-2022)

    • 7.5 Japan Cloud-based BPO Consumption (2017-2022)

    • 7.6 India Cloud-based BPO Consumption (2017-2022)

    • 7.7 South Korea Cloud-based BPO Consumption (2017-2022)

    8 Region and Country-wise Cloud-based BPO Market Analysis and Outlook to 2028

    • 8.1 Global Cloud-based BPO Consumption Forecast (2022-2028)

    • 8.2 United States Cloud-based BPO Consumption Forecast (2022-2028)

    • 8.3 Europe Cloud-based BPO Consumption Forecast (2022-2028)

    • 8.4 China Cloud-based BPO Consumption Forecast (2022-2028)

    • 8.5 Japan Cloud-based BPO Consumption Forecast (2022-2028)

    • 8.6 India Cloud-based BPO Consumption Forecast (2022-2028)

    • 8.7 South Korea Cloud-based BPO Consumption Forecast (2022-2028)

    9 Global Cloud-based BPO Market Outlook by Types and Applications to 2022

    • 9.1 Global Cloud-based BPO Consumption and Growth Rate by Type (2017-2022)

      • 9.1.1 Global Human Resource Consumption and Growth Rate (2017-2022)

      • 9.1.2 Global E-Commerce Consumption and Growth Rate (2017-2022)

      • 9.1.3 Global Finance And Accounting Consumption and Growth Rate (2017-2022)

      • 9.1.4 Global Customer Care Consumption and Growth Rate (2017-2022)

      • 9.1.5 Global Sales & Marketing Consumption and Growth Rate (2017-2022)

      • 9.1.6 Global Others Consumption and Growth Rate (2017-2022)

    • 9.2 Global Cloud-based BPO Consumption and Growth Rate by Application (2017-2022)

      • 9.2.1 Global BFSI Consumption and Growth Rate (2017-2022)

      • 9.2.2 Global Telecom & IT Consumption and Growth Rate (2017-2022)

      • 9.2.3 Global Healthcare Consumption and Growth Rate (2017-2022)

      • 9.2.4 Global Automotive Consumption and Growth Rate (2017-2022)

      • 9.2.5 Global Manufacturing Consumption and Growth Rate (2017-2022)

      • 9.2.6 Global Food And Beverage Consumption and Growth Rate (2017-2022)

      • 9.2.7 Global Power & Energy Consumption and Growth Rate (2017-2022)

      • 9.2.8 Global Consumer Electronics Consumption and Growth Rate (2017-2022)

      • 9.2.9 Global Others Consumption and Growth Rate (2017-2022)

    10 Global Cloud-based BPO Market Outlook by Types and Applications to 2028

    • 10.1 Global Cloud-based BPO Consumption Forecast and Growth Rate by Type (2022-2028)

      • 10.1.1 Global Human Resource Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.2 Global E-Commerce Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.3 Global Finance And Accounting Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.4 Global Customer Care Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.5 Global Sales & Marketing Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.6 Global Others Consumption Forecast and Growth Rate (2022-2028)

    • 10.2 Global Cloud-based BPO Consumption Forecast and Growth Rate by Application (2022-2028)

      • 10.2.1 Global BFSI Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.2 Global Telecom & IT Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.3 Global Healthcare Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.4 Global Automotive Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.5 Global Manufacturing Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.6 Global Food And Beverage Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.7 Global Power & Energy Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.8 Global Consumer Electronics Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.9 Global Others Consumption Forecast and Growth Rate (2022-2028)

    11 Global Cloud-based BPO Import and Export Analysis (Top 5 Countries)

    • 11.1 Global Cloud-based BPO Import by Region (Top 5 Countries) (2017-2028)

    • 11.2 Global Cloud-based BPO Export by Region (Top 5 Countries) (2017-2028)

    12 Coronavirus Disease (COVID-19) Impact

    • 12.1 Industry Impact Analysis

    • 12.2 Cloud-based BPO Market Outlook to 2028 - COVID-19 Affected Forecasts

    13 Competition Matrix

    • 13.1 Target Markets

    • 13.2 Comprehensive Analysis of Products in Competitive Markets

    14 Global Cloud-based BPO Market Competitive Analysis

    • 14.1 Oracle

      • 14.1.1 Oracle Company Details

      • 14.1.2 Oracle Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.1.3 Oracle Cloud-based BPO Product and Service

    • 14.2 HCL Technologies

      • 14.2.1 HCL Technologies Company Details

      • 14.2.2 HCL Technologies Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.2.3 HCL Technologies Cloud-based BPO Product and Service

    • 14.3 Firstsource Solutions

      • 14.3.1 Firstsource Solutions Company Details

      • 14.3.2 Firstsource Solutions Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.3.3 Firstsource Solutions Cloud-based BPO Product and Service

    • 14.4 Atos

      • 14.4.1 Atos Company Details

      • 14.4.2 Atos Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.4.3 Atos Cloud-based BPO Product and Service

    • 14.5 Xerox

      • 14.5.1 Xerox Company Details

      • 14.5.2 Xerox Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.5.3 Xerox Cloud-based BPO Product and Service

    • 14.6 WNS

      • 14.6.1 WNS Company Details

      • 14.6.2 WNS Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.6.3 WNS Cloud-based BPO Product and Service

    • 14.7 ADP

      • 14.7.1 ADP Company Details

      • 14.7.2 ADP Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.7.3 ADP Cloud-based BPO Product and Service

    • 14.8 DXC Technology

      • 14.8.1 DXC Technology Company Details

      • 14.8.2 DXC Technology Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.8.3 DXC Technology Cloud-based BPO Product and Service

    • 14.9 IBM

      • 14.9.1 IBM Company Details

      • 14.9.2 IBM Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.9.3 IBM Cloud-based BPO Product and Service

    • 14.10 HPE

      • 14.10.1 HPE Company Details

      • 14.10.2 HPE Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.10.3 HPE Cloud-based BPO Product and Service

    • 14.11 Genpact

      • 14.11.1 Genpact Company Details

      • 14.11.2 Genpact Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.11.3 Genpact Cloud-based BPO Product and Service

    • 14.12 Sungard

      • 14.12.1 Sungard Company Details

      • 14.12.2 Sungard Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.12.3 Sungard Cloud-based BPO Product and Service

    • 14.13 Capgemini

      • 14.13.1 Capgemini Company Details

      • 14.13.2 Capgemini Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.13.3 Capgemini Cloud-based BPO Product and Service

    • 14.14 SAP

      • 14.14.1 SAP Company Details

      • 14.14.2 SAP Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.14.3 SAP Cloud-based BPO Product and Service

    • 14.15 Accenture

      • 14.15.1 Accenture Company Details

      • 14.15.2 Accenture Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.15.3 Accenture Cloud-based BPO Product and Service

    • 14.16 Infosys

      • 14.16.1 Infosys Company Details

      • 14.16.2 Infosys Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.16.3 Infosys Cloud-based BPO Product and Service

    • 14.17 Tata Consultancy Services

      • 14.17.1 Tata Consultancy Services Company Details

      • 14.17.2 Tata Consultancy Services Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

      • 14.17.3 Tata Consultancy Services Cloud-based BPO Product and Service

    15 Appendix


    TABLE OF CHARTS

    • Table Definition of Cloud-based BPO

    • Figure Cloud-based BPO Picture

    • Table Global Cloud-based BPO Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global Cloud-based BPO Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global Cloud-based BPO Market: Year-over-year Growth 2022 - 2028 (%)

    • Table Parent Market Analysis

    • Figure Parent Market Price

    • Table Related/Ancillary Market Outlook Analysis

    • Table Supplier Power Analysis

    • Table Buyer Power Analysis

    • Table Substitution Threat Analysis

    • Table Threat of New Entrants Analysis

    • Table Competitive Rivalry Analysis

    • Figure Global Cloud-based BPO Consumption by Country (2017-2022)

    • Figure United States Cloud-based BPO Consumption and Growth Rate (2017-2022)

    • Table Europe Cloud-based BPO Consumption and Growth Rate (2017-2022)

    • Figure China Cloud-based BPO Consumption and Growth Rate (2017-2022)

    • Figure Japan Cloud-based BPO Consumption and Growth Rate (2017-2022)

    • Figure India Cloud-based BPO Consumption and Growth Rate (2017-2022)

    • Figure South Korea Cloud-based BPO Consumption and Growth Rate (2017-2022)

    • Figure Global Cloud-based BPO Consumption Forecast by Country (2022-2028)

    • Figure United States Cloud-based BPO Consumption Forecast and Growth Rate (2022-2028)

    • Table Europe Cloud-based BPO Consumption Forecast and Growth Rate (2022-2028)

    • Figure China Cloud-based BPO Consumption Forecast and Growth Rate (2022-2028)

    • Figure Japan Cloud-based BPO Consumption Forecast and Growth Rate (2022-2028)

    • Figure India Cloud-based BPO Consumption Forecast and Growth Rate (2022-2028)

    • Figure South Korea Cloud-based BPO Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Human Resource Consumption and Growth Rate (2017-2022)

    • Figure Global E-Commerce Consumption and Growth Rate (2017-2022)

    • Figure Global Finance And Accounting Consumption and Growth Rate (2017-2022)

    • Figure Global Customer Care Consumption and Growth Rate (2017-2022)

    • Figure Global Sales & Marketing Consumption and Growth Rate (2017-2022)

    • Figure Global Others Consumption and Growth Rate (2017-2022)

    • Figure Global BFSI Consumption and Growth Rate (2017-2022)

    • Figure Global Telecom & IT Consumption and Growth Rate (2017-2022)

    • Figure Global Healthcare Consumption and Growth Rate (2017-2022)

    • Figure Global Automotive Consumption and Growth Rate (2017-2022)

    • Figure Global Manufacturing Consumption and Growth Rate (2017-2022)

    • Figure Global Food And Beverage Consumption and Growth Rate (2017-2022)

    • Figure Global Power & Energy Consumption and Growth Rate (2017-2022)

    • Figure Global Consumer Electronics Consumption and Growth Rate (2017-2022)

    • Figure Global Others Consumption and Growth Rate (2017-2022)

    • Figure Global Human Resource Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global E-Commerce Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Finance And Accounting Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Customer Care Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Sales & Marketing Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Others Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global BFSI Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Telecom & IT Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Healthcare Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Automotive Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Manufacturing Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Food And Beverage Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Power & Energy Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Consumer Electronics Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Others Consumption Forecast and Growth Rate (2022-2028)

    • Table Global Cloud-based BPO Import by Region (Top 5 Countries) (2017-2028)

    • Table Global Cloud-based BPO Export by Region (Top 5 Countries) (2017-2028)

    • Table Oracle (Foundation Year, Company Profile and etc.)

    • Table Oracle Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Oracle Cloud-based BPO Product and Service

    • Table HCL Technologies (Foundation Year, Company Profile and etc.)

    • Table HCL Technologies Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table HCL Technologies Cloud-based BPO Product and Service

    • Table Firstsource Solutions (Foundation Year, Company Profile and etc.)

    • Table Firstsource Solutions Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Firstsource Solutions Cloud-based BPO Product and Service

    • Table Atos (Foundation Year, Company Profile and etc.)

    • Table Atos Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Atos Cloud-based BPO Product and Service

    • Table Xerox (Foundation Year, Company Profile and etc.)

    • Table Xerox Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Xerox Cloud-based BPO Product and Service

    • Table WNS (Foundation Year, Company Profile and etc.)

    • Table WNS Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table WNS Cloud-based BPO Product and Service

    • Table ADP (Foundation Year, Company Profile and etc.)

    • Table ADP Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table ADP Cloud-based BPO Product and Service

    • Table DXC Technology (Foundation Year, Company Profile and etc.)

    • Table DXC Technology Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table DXC Technology Cloud-based BPO Product and Service

    • Table IBM (Foundation Year, Company Profile and etc.)

    • Table IBM Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table IBM Cloud-based BPO Product and Service

    • Table HPE (Foundation Year, Company Profile and etc.)

    • Table HPE Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table HPE Cloud-based BPO Product and Service

    • Table Genpact (Foundation Year, Company Profile and etc.)

    • Table Genpact Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Genpact Cloud-based BPO Product and Service

    • Table Sungard (Foundation Year, Company Profile and etc.)

    • Table Sungard Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Sungard Cloud-based BPO Product and Service

    • Table Capgemini (Foundation Year, Company Profile and etc.)

    • Table Capgemini Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Capgemini Cloud-based BPO Product and Service

    • Table SAP (Foundation Year, Company Profile and etc.)

    • Table SAP Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table SAP Cloud-based BPO Product and Service

    • Table Accenture (Foundation Year, Company Profile and etc.)

    • Table Accenture Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Accenture Cloud-based BPO Product and Service

    • Table Infosys (Foundation Year, Company Profile and etc.)

    • Table Infosys Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Infosys Cloud-based BPO Product and Service

    • Table Tata Consultancy Services (Foundation Year, Company Profile and etc.)

    • Table Tata Consultancy Services Cloud-based BPO Sales, Price, Value and Gross Profit (2017-2022)

    • Table Tata Consultancy Services Cloud-based BPO Product and Service


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