Helpdesk Automation Market Report

Global and Region Helpdesk Automation Market Demand & Opportunity Outlook 2022-2028

  • POSTDATE：Jul 31, 2022
  • PAGES：182
  • REPORT CODE：GMM929351
  • REPORT SUMMARY
  • TABLE OF CONTENTS

  • The report details the trend, potential and market size of Helpdesk Automation market, and analyzes the current situation and prospects of the market from both qualitative and quantitative aspects, which can be roughly divided into three parts.

    The first part (Chapter1-7) mainly covers the qualitative analysis of Helpdesk Automationmarket, defines the market attractiveness level of Helpdesk Automation market through Porter's Five Forces Analysis, and summarizes the different factors in the overall environment through PEST analysis. Understand the distribution of industrial chain value in each link of industrial chain through the analysis of industrial chain structure. Thus estimate the market space of each link.

    The second part (Chapter8-12), based on the segmentation of Helpdesk Automation industry, describes the types of Helpdesk Automation market, the applications of major players and the market size, and deeply analyzes the current situation of the global Helpdesk Automation market and the development prospects and opportunities of Helpdesk Automation industry.

    The third part (Chapter14-15) includes the market positions of the major players and information on the market participants, which will help you gain a comprehensive understanding of the current competitive situation and potential growth opportunities in the market.

    As COVID-19 continues to impact the global economy in 2022, the report also considers the short - and long-term impacts of COVID-19 on the global Helpdesk Automation market in Chapter 13.

    By Player:

    • SunView Software

    • BMC Software

    • Vision Helpdesk

    • Happyfox

    • Sunrise Software

    • Kayako

    • ServiceNow

    • Axios Systems

    • Resolve Systems

    • HP Enterprise Services

    • Freshdesk

    • Vorex

    • NTR Global

    • CA Technologies

    • Cherwell Software

    • Atlassian

    By Type:

    • Incident Management Systems

    • Self-service Password Reset

    • Knowledge Base

    • Incident Management Portal

    • Automated Diagnostics

    By End-User:

    • IT and Telecom

    • BFSI

    • Government and Education

    • Healthcare

    • Manufacturing and Automotive

    • Retail

    • Others

    By Geography:

    • United States

    • Europe

    • China

    • Japan

    • India

    • South Korea

  • TABLE OF CONTENT

    1 Introduction

    • 1.1 Market Definition

    • 1.2 Market Segment Analysis

    • 1.3 Market Size 2022

    • 1.4 Helpdesk Automation Market Outlook: Forecast for 2022 - 2028

    • 1.5 Pricing Analysis

    2 Executive Summary

    3 Helpdesk Automation Market Lineage Outlook

    • 3.1 Parent Market Outlook

    • 3.2 Related/Ancillary Market Outlook

    • 3.3 Penetration & Growth Prospect Mapping, 2022

    4 Market Analysis Tools: Porter's Five Forces

    • 4.1 Supplier Power

    • 4.2 Buyer Power

    • 4.3 Substitution Threat

    • 4.4 Threat of New Entrants

    • 4.5 Competitive Rivalry

    5 Helpdesk Automation Industry Analysis - PEST (Political & Legal, Economic, Social, and Technological)

    • 5.1 Political/Legal Landscape

    • 5.2 Economic Landscape

    • 5.3 Social Landscape

    • 5.4 Technology Landscape

    6 Helpdesk Automation Market - Value Chain Analysis

    • 6.1 Industry's Value Chain Analysis

    • 6.2 Product Life Cycle

    • 6.3 User Perspective Analysis

    7 Region and Country-wise Helpdesk Automation Market Analysis and Outlook to 2022

    • 7.1 Global Helpdesk Automation Consumption (2017-2022)

    • 7.2 United States Helpdesk Automation Consumption (2017-2022)

    • 7.3 Europe Helpdesk Automation Consumption (2017-2022)

    • 7.4 China Helpdesk Automation Consumption (2017-2022)

    • 7.5 Japan Helpdesk Automation Consumption (2017-2022)

    • 7.6 India Helpdesk Automation Consumption (2017-2022)

    • 7.7 South Korea Helpdesk Automation Consumption (2017-2022)

    8 Region and Country-wise Helpdesk Automation Market Analysis and Outlook to 2028

    • 8.1 Global Helpdesk Automation Consumption Forecast (2022-2028)

    • 8.2 United States Helpdesk Automation Consumption Forecast (2022-2028)

    • 8.3 Europe Helpdesk Automation Consumption Forecast (2022-2028)

    • 8.4 China Helpdesk Automation Consumption Forecast (2022-2028)

    • 8.5 Japan Helpdesk Automation Consumption Forecast (2022-2028)

    • 8.6 India Helpdesk Automation Consumption Forecast (2022-2028)

    • 8.7 South Korea Helpdesk Automation Consumption Forecast (2022-2028)

    9 Global Helpdesk Automation Market Outlook by Types and Applications to 2022

    • 9.1 Global Helpdesk Automation Consumption and Growth Rate by Type (2017-2022)

      • 9.1.1 Global Incident Management Systems Consumption and Growth Rate (2017-2022)

      • 9.1.2 Global Self-service Password Reset Consumption and Growth Rate (2017-2022)

      • 9.1.3 Global Knowledge Base Consumption and Growth Rate (2017-2022)

      • 9.1.4 Global Incident Management Portal Consumption and Growth Rate (2017-2022)

      • 9.1.5 Global Automated Diagnostics Consumption and Growth Rate (2017-2022)

    • 9.2 Global Helpdesk Automation Consumption and Growth Rate by Application (2017-2022)

      • 9.2.1 Global IT and Telecom Consumption and Growth Rate (2017-2022)

      • 9.2.2 Global BFSI Consumption and Growth Rate (2017-2022)

      • 9.2.3 Global Government and Education Consumption and Growth Rate (2017-2022)

      • 9.2.4 Global Healthcare Consumption and Growth Rate (2017-2022)

      • 9.2.5 Global Manufacturing and Automotive Consumption and Growth Rate (2017-2022)

      • 9.2.6 Global Retail Consumption and Growth Rate (2017-2022)

      • 9.2.7 Global Others Consumption and Growth Rate (2017-2022)

    10 Global Helpdesk Automation Market Outlook by Types and Applications to 2028

    • 10.1 Global Helpdesk Automation Consumption Forecast and Growth Rate by Type (2022-2028)

      • 10.1.1 Global Incident Management Systems Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.2 Global Self-service Password Reset Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.3 Global Knowledge Base Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.4 Global Incident Management Portal Consumption Forecast and Growth Rate (2022-2028)

      • 10.1.5 Global Automated Diagnostics Consumption Forecast and Growth Rate (2022-2028)

    • 10.2 Global Helpdesk Automation Consumption Forecast and Growth Rate by Application (2022-2028)

      • 10.2.1 Global IT and Telecom Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.2 Global BFSI Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.3 Global Government and Education Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.4 Global Healthcare Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.5 Global Manufacturing and Automotive Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.6 Global Retail Consumption Forecast and Growth Rate (2022-2028)

      • 10.2.7 Global Others Consumption Forecast and Growth Rate (2022-2028)

    11 Global Helpdesk Automation Import and Export Analysis (Top 5 Countries)

    • 11.1 Global Helpdesk Automation Import by Region (Top 5 Countries) (2017-2028)

    • 11.2 Global Helpdesk Automation Export by Region (Top 5 Countries) (2017-2028)

    12 Coronavirus Disease (COVID-19) Impact

    • 12.1 Industry Impact Analysis

    • 12.2 Helpdesk Automation Market Outlook to 2028 - COVID-19 Affected Forecasts

    13 Competition Matrix

    • 13.1 Target Markets

    • 13.2 Comprehensive Analysis of Products in Competitive Markets

    14 Global Helpdesk Automation Market Competitive Analysis

    • 14.1 SunView Software

      • 14.1.1 SunView Software Company Details

      • 14.1.2 SunView Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.1.3 SunView Software Helpdesk Automation Product and Service

    • 14.2 BMC Software

      • 14.2.1 BMC Software Company Details

      • 14.2.2 BMC Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.2.3 BMC Software Helpdesk Automation Product and Service

    • 14.3 Vision Helpdesk

      • 14.3.1 Vision Helpdesk Company Details

      • 14.3.2 Vision Helpdesk Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.3.3 Vision Helpdesk Helpdesk Automation Product and Service

    • 14.4 Happyfox

      • 14.4.1 Happyfox Company Details

      • 14.4.2 Happyfox Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.4.3 Happyfox Helpdesk Automation Product and Service

    • 14.5 Sunrise Software

      • 14.5.1 Sunrise Software Company Details

      • 14.5.2 Sunrise Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.5.3 Sunrise Software Helpdesk Automation Product and Service

    • 14.6 Kayako

      • 14.6.1 Kayako Company Details

      • 14.6.2 Kayako Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.6.3 Kayako Helpdesk Automation Product and Service

    • 14.7 ServiceNow

      • 14.7.1 ServiceNow Company Details

      • 14.7.2 ServiceNow Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.7.3 ServiceNow Helpdesk Automation Product and Service

    • 14.8 Axios Systems

      • 14.8.1 Axios Systems Company Details

      • 14.8.2 Axios Systems Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.8.3 Axios Systems Helpdesk Automation Product and Service

    • 14.9 Resolve Systems

      • 14.9.1 Resolve Systems Company Details

      • 14.9.2 Resolve Systems Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.9.3 Resolve Systems Helpdesk Automation Product and Service

    • 14.10 HP Enterprise Services

      • 14.10.1 HP Enterprise Services Company Details

      • 14.10.2 HP Enterprise Services Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.10.3 HP Enterprise Services Helpdesk Automation Product and Service

    • 14.11 Freshdesk

      • 14.11.1 Freshdesk Company Details

      • 14.11.2 Freshdesk Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.11.3 Freshdesk Helpdesk Automation Product and Service

    • 14.12 Vorex

      • 14.12.1 Vorex Company Details

      • 14.12.2 Vorex Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.12.3 Vorex Helpdesk Automation Product and Service

    • 14.13 NTR Global

      • 14.13.1 NTR Global Company Details

      • 14.13.2 NTR Global Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.13.3 NTR Global Helpdesk Automation Product and Service

    • 14.14 CA Technologies

      • 14.14.1 CA Technologies Company Details

      • 14.14.2 CA Technologies Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.14.3 CA Technologies Helpdesk Automation Product and Service

    • 14.15 Cherwell Software

      • 14.15.1 Cherwell Software Company Details

      • 14.15.2 Cherwell Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.15.3 Cherwell Software Helpdesk Automation Product and Service

    • 14.16 Atlassian

      • 14.16.1 Atlassian Company Details

      • 14.16.2 Atlassian Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

      • 14.16.3 Atlassian Helpdesk Automation Product and Service

    15 Appendix


    TABLE OF CHARTS

    • Table Definition of Helpdesk Automation

    • Figure Helpdesk Automation Picture

    • Table Global Helpdesk Automation Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global Helpdesk Automation Market Size and Forecast 2022 - 2028 (USD million)

    • Figure Global Helpdesk Automation Market: Year-over-year Growth 2022 - 2028 (%)

    • Table Parent Market Analysis

    • Figure Parent Market Price

    • Table Related/Ancillary Market Outlook Analysis

    • Table Supplier Power Analysis

    • Table Buyer Power Analysis

    • Table Substitution Threat Analysis

    • Table Threat of New Entrants Analysis

    • Table Competitive Rivalry Analysis

    • Figure Global Helpdesk Automation Consumption by Country (2017-2022)

    • Figure United States Helpdesk Automation Consumption and Growth Rate (2017-2022)

    • Table Europe Helpdesk Automation Consumption and Growth Rate (2017-2022)

    • Figure China Helpdesk Automation Consumption and Growth Rate (2017-2022)

    • Figure Japan Helpdesk Automation Consumption and Growth Rate (2017-2022)

    • Figure India Helpdesk Automation Consumption and Growth Rate (2017-2022)

    • Figure South Korea Helpdesk Automation Consumption and Growth Rate (2017-2022)

    • Figure Global Helpdesk Automation Consumption Forecast by Country (2022-2028)

    • Figure United States Helpdesk Automation Consumption Forecast and Growth Rate (2022-2028)

    • Table Europe Helpdesk Automation Consumption Forecast and Growth Rate (2022-2028)

    • Figure China Helpdesk Automation Consumption Forecast and Growth Rate (2022-2028)

    • Figure Japan Helpdesk Automation Consumption Forecast and Growth Rate (2022-2028)

    • Figure India Helpdesk Automation Consumption Forecast and Growth Rate (2022-2028)

    • Figure South Korea Helpdesk Automation Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Incident Management Systems Consumption and Growth Rate (2017-2022)

    • Figure Global Self-service Password Reset Consumption and Growth Rate (2017-2022)

    • Figure Global Knowledge Base Consumption and Growth Rate (2017-2022)

    • Figure Global Incident Management Portal Consumption and Growth Rate (2017-2022)

    • Figure Global Automated Diagnostics Consumption and Growth Rate (2017-2022)

    • Figure Global IT and Telecom Consumption and Growth Rate (2017-2022)

    • Figure Global BFSI Consumption and Growth Rate (2017-2022)

    • Figure Global Government and Education Consumption and Growth Rate (2017-2022)

    • Figure Global Healthcare Consumption and Growth Rate (2017-2022)

    • Figure Global Manufacturing and Automotive Consumption and Growth Rate (2017-2022)

    • Figure Global Retail Consumption and Growth Rate (2017-2022)

    • Figure Global Others Consumption and Growth Rate (2017-2022)

    • Figure Global Incident Management Systems Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Self-service Password Reset Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Knowledge Base Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Incident Management Portal Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Automated Diagnostics Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global IT and Telecom Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global BFSI Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Government and Education Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Healthcare Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Manufacturing and Automotive Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Retail Consumption Forecast and Growth Rate (2022-2028)

    • Figure Global Others Consumption Forecast and Growth Rate (2022-2028)

    • Table Global Helpdesk Automation Import by Region (Top 5 Countries) (2017-2028)

    • Table Global Helpdesk Automation Export by Region (Top 5 Countries) (2017-2028)

    • Table SunView Software (Foundation Year, Company Profile and etc.)

    • Table SunView Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table SunView Software Helpdesk Automation Product and Service

    • Table BMC Software (Foundation Year, Company Profile and etc.)

    • Table BMC Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table BMC Software Helpdesk Automation Product and Service

    • Table Vision Helpdesk (Foundation Year, Company Profile and etc.)

    • Table Vision Helpdesk Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Vision Helpdesk Helpdesk Automation Product and Service

    • Table Happyfox (Foundation Year, Company Profile and etc.)

    • Table Happyfox Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Happyfox Helpdesk Automation Product and Service

    • Table Sunrise Software (Foundation Year, Company Profile and etc.)

    • Table Sunrise Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Sunrise Software Helpdesk Automation Product and Service

    • Table Kayako (Foundation Year, Company Profile and etc.)

    • Table Kayako Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Kayako Helpdesk Automation Product and Service

    • Table ServiceNow (Foundation Year, Company Profile and etc.)

    • Table ServiceNow Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table ServiceNow Helpdesk Automation Product and Service

    • Table Axios Systems (Foundation Year, Company Profile and etc.)

    • Table Axios Systems Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Axios Systems Helpdesk Automation Product and Service

    • Table Resolve Systems (Foundation Year, Company Profile and etc.)

    • Table Resolve Systems Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Resolve Systems Helpdesk Automation Product and Service

    • Table HP Enterprise Services (Foundation Year, Company Profile and etc.)

    • Table HP Enterprise Services Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table HP Enterprise Services Helpdesk Automation Product and Service

    • Table Freshdesk (Foundation Year, Company Profile and etc.)

    • Table Freshdesk Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Freshdesk Helpdesk Automation Product and Service

    • Table Vorex (Foundation Year, Company Profile and etc.)

    • Table Vorex Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Vorex Helpdesk Automation Product and Service

    • Table NTR Global (Foundation Year, Company Profile and etc.)

    • Table NTR Global Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table NTR Global Helpdesk Automation Product and Service

    • Table CA Technologies (Foundation Year, Company Profile and etc.)

    • Table CA Technologies Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table CA Technologies Helpdesk Automation Product and Service

    • Table Cherwell Software (Foundation Year, Company Profile and etc.)

    • Table Cherwell Software Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Cherwell Software Helpdesk Automation Product and Service

    • Table Atlassian (Foundation Year, Company Profile and etc.)

    • Table Atlassian Helpdesk Automation Sales, Price, Value and Gross Profit (2017-2022)

    • Table Atlassian Helpdesk Automation Product and Service


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