Chinese- REPORT SUMMARY
- TABLE OF CONTENTS
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The report details the trend, potential and market size of IT Services and BPO market, and analyzes the current situation and prospects of the market from both qualitative and quantitative aspects, which can be roughly divided into three parts.
The first part (Chapter1-7) mainly covers the qualitative analysis of IT Services and BPOmarket, defines the market attractiveness level of IT Services and BPO market through Porter's Five Forces Analysis, and summarizes the different factors in the overall environment through PEST analysis. Understand the distribution of industrial chain value in each link of industrial chain through the analysis of industrial chain structure. Thus estimate the market space of each link.
The second part (Chapter8-12), based on the segmentation of IT Services and BPO industry, describes the types of IT Services and BPO market, the applications of major players and the market size, and deeply analyzes the current situation of the global IT Services and BPO market and the development prospects and opportunities of IT Services and BPO industry.
The third part (Chapter14-15) includes the market positions of the major players and information on the market participants, which will help you gain a comprehensive understanding of the current competitive situation and potential growth opportunities in the market.
As COVID-19 continues to impact the global economy in 2022, the report also considers the short - and long-term impacts of COVID-19 on the global IT Services and BPO market in Chapter 13.
By Player:
Wipro Limited
Radius GS
AWS
Accenture
Infosys Limited (Infosys BPM)
NTT DATA
DXC
Conduent
IBM
TTEC Holdings, Inc
Fujitsu (Services)
Amdocs
HCL Technologies Limited
Capgemini
By Type:
Finance & Accounting
Human Resource
KPO
Procurement & Supply Chain
Customer Services
Others
By End-User:
BFSI
Healthcare
Manufacturing
IT & Telecommunication
Retail
Others
By Geography:
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United States
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Europe
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China
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Japan
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India
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South Korea
TABLE OF CONTENT
1 Introduction
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1.1 Market Definition
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1.2 Market Segment Analysis
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1.3 Market Size 2022
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1.4 IT Services and BPO Market Outlook: Forecast for 2022 - 2028
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1.5 Pricing Analysis
2 Executive Summary
3 IT Services and BPO Market Lineage Outlook
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3.1 Parent Market Outlook
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3.2 Related/Ancillary Market Outlook
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3.3 Penetration & Growth Prospect Mapping, 2022
4 Market Analysis Tools: Porter's Five Forces
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4.1 Supplier Power
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4.2 Buyer Power
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4.3 Substitution Threat
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4.4 Threat of New Entrants
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4.5 Competitive Rivalry
5 IT Services and BPO Industry Analysis - PEST (Political & Legal, Economic, Social, and Technological)
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5.1 Political/Legal Landscape
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5.2 Economic Landscape
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5.3 Social Landscape
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5.4 Technology Landscape
6 IT Services and BPO Market - Value Chain Analysis
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6.1 Industry's Value Chain Analysis
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6.2 Product Life Cycle
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6.3 User Perspective Analysis
7 Region and Country-wise IT Services and BPO Market Analysis and Outlook to 2022
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7.1 Global IT Services and BPO Consumption (2017-2022)
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7.2 United States IT Services and BPO Consumption (2017-2022)
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7.3 Europe IT Services and BPO Consumption (2017-2022)
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7.4 China IT Services and BPO Consumption (2017-2022)
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7.5 Japan IT Services and BPO Consumption (2017-2022)
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7.6 India IT Services and BPO Consumption (2017-2022)
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7.7 South Korea IT Services and BPO Consumption (2017-2022)
8 Region and Country-wise IT Services and BPO Market Analysis and Outlook to 2028
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8.1 Global IT Services and BPO Consumption Forecast (2022-2028)
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8.2 United States IT Services and BPO Consumption Forecast (2022-2028)
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8.3 Europe IT Services and BPO Consumption Forecast (2022-2028)
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8.4 China IT Services and BPO Consumption Forecast (2022-2028)
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8.5 Japan IT Services and BPO Consumption Forecast (2022-2028)
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8.6 India IT Services and BPO Consumption Forecast (2022-2028)
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8.7 South Korea IT Services and BPO Consumption Forecast (2022-2028)
9 Global IT Services and BPO Market Outlook by Types and Applications to 2022
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9.1 Global IT Services and BPO Consumption and Growth Rate by Type (2017-2022)
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9.1.1 Global Finance & Accounting Consumption and Growth Rate (2017-2022)
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9.1.2 Global Human Resource Consumption and Growth Rate (2017-2022)
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9.1.3 Global KPO Consumption and Growth Rate (2017-2022)
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9.1.4 Global Procurement & Supply Chain Consumption and Growth Rate (2017-2022)
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9.1.5 Global Customer Services Consumption and Growth Rate (2017-2022)
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9.1.6 Global Others Consumption and Growth Rate (2017-2022)
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9.2 Global IT Services and BPO Consumption and Growth Rate by Application (2017-2022)
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9.2.1 Global BFSI Consumption and Growth Rate (2017-2022)
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9.2.2 Global Healthcare Consumption and Growth Rate (2017-2022)
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9.2.3 Global Manufacturing Consumption and Growth Rate (2017-2022)
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9.2.4 Global IT & Telecommunication Consumption and Growth Rate (2017-2022)
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9.2.5 Global Retail Consumption and Growth Rate (2017-2022)
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9.2.6 Global Others Consumption and Growth Rate (2017-2022)
10 Global IT Services and BPO Market Outlook by Types and Applications to 2028
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10.1 Global IT Services and BPO Consumption Forecast and Growth Rate by Type (2022-2028)
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10.1.1 Global Finance & Accounting Consumption Forecast and Growth Rate (2022-2028)
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10.1.2 Global Human Resource Consumption Forecast and Growth Rate (2022-2028)
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10.1.3 Global KPO Consumption Forecast and Growth Rate (2022-2028)
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10.1.4 Global Procurement & Supply Chain Consumption Forecast and Growth Rate (2022-2028)
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10.1.5 Global Customer Services Consumption Forecast and Growth Rate (2022-2028)
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10.1.6 Global Others Consumption Forecast and Growth Rate (2022-2028)
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10.2 Global IT Services and BPO Consumption Forecast and Growth Rate by Application (2022-2028)
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10.2.1 Global BFSI Consumption Forecast and Growth Rate (2022-2028)
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10.2.2 Global Healthcare Consumption Forecast and Growth Rate (2022-2028)
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10.2.3 Global Manufacturing Consumption Forecast and Growth Rate (2022-2028)
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10.2.4 Global IT & Telecommunication Consumption Forecast and Growth Rate (2022-2028)
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10.2.5 Global Retail Consumption Forecast and Growth Rate (2022-2028)
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10.2.6 Global Others Consumption Forecast and Growth Rate (2022-2028)
11 Global IT Services and BPO Import and Export Analysis (Top 5 Countries)
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11.1 Global IT Services and BPO Import by Region (Top 5 Countries) (2017-2028)
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11.2 Global IT Services and BPO Export by Region (Top 5 Countries) (2017-2028)
12 Coronavirus Disease (COVID-19) Impact
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12.1 Industry Impact Analysis
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12.2 IT Services and BPO Market Outlook to 2028 - COVID-19 Affected Forecasts
13 Competition Matrix
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13.1 Target Markets
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13.2 Comprehensive Analysis of Products in Competitive Markets
14 Global IT Services and BPO Market Competitive Analysis
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14.1 Wipro Limited
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14.1.1 Wipro Limited Company Details
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14.1.2 Wipro Limited IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.1.3 Wipro Limited IT Services and BPO Product and Service
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14.2 Radius GS
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14.2.1 Radius GS Company Details
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14.2.2 Radius GS IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.2.3 Radius GS IT Services and BPO Product and Service
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14.3 AWS
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14.3.1 AWS Company Details
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14.3.2 AWS IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.3.3 AWS IT Services and BPO Product and Service
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14.4 Accenture
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14.4.1 Accenture Company Details
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14.4.2 Accenture IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.4.3 Accenture IT Services and BPO Product and Service
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14.5 Infosys Limited (Infosys BPM)
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14.5.1 Infosys Limited (Infosys BPM) Company Details
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14.5.2 Infosys Limited (Infosys BPM) IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.5.3 Infosys Limited (Infosys BPM) IT Services and BPO Product and Service
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14.6 NTT DATA
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14.6.1 NTT DATA Company Details
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14.6.2 NTT DATA IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.6.3 NTT DATA IT Services and BPO Product and Service
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14.7 DXC
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14.7.1 DXC Company Details
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14.7.2 DXC IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.7.3 DXC IT Services and BPO Product and Service
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14.8 Conduent
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14.8.1 Conduent Company Details
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14.8.2 Conduent IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.8.3 Conduent IT Services and BPO Product and Service
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14.9 IBM
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14.9.1 IBM Company Details
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14.9.2 IBM IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.9.3 IBM IT Services and BPO Product and Service
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14.10 TTEC Holdings, Inc
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14.10.1 TTEC Holdings, Inc Company Details
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14.10.2 TTEC Holdings, Inc IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.10.3 TTEC Holdings, Inc IT Services and BPO Product and Service
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14.11 Fujitsu (Services)
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14.11.1 Fujitsu (Services) Company Details
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14.11.2 Fujitsu (Services) IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.11.3 Fujitsu (Services) IT Services and BPO Product and Service
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14.12 Amdocs
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14.12.1 Amdocs Company Details
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14.12.2 Amdocs IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.12.3 Amdocs IT Services and BPO Product and Service
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14.13 HCL Technologies Limited
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14.13.1 HCL Technologies Limited Company Details
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14.13.2 HCL Technologies Limited IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.13.3 HCL Technologies Limited IT Services and BPO Product and Service
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14.14 Capgemini
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14.14.1 Capgemini Company Details
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14.14.2 Capgemini IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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14.14.3 Capgemini IT Services and BPO Product and Service
15 Appendix
TABLE OF CHARTS
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Table Definition of IT Services and BPO
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Figure IT Services and BPO Picture
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Table Global IT Services and BPO Market Size and Forecast 2022 - 2028 (USD million)
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Figure Global IT Services and BPO Market Size and Forecast 2022 - 2028 (USD million)
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Figure Global IT Services and BPO Market: Year-over-year Growth 2022 - 2028 (%)
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Table Parent Market Analysis
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Figure Parent Market Price
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Table Related/Ancillary Market Outlook Analysis
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Table Supplier Power Analysis
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Table Buyer Power Analysis
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Table Substitution Threat Analysis
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Table Threat of New Entrants Analysis
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Table Competitive Rivalry Analysis
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Figure Global IT Services and BPO Consumption by Country (2017-2022)
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Figure United States IT Services and BPO Consumption and Growth Rate (2017-2022)
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Table Europe IT Services and BPO Consumption and Growth Rate (2017-2022)
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Figure China IT Services and BPO Consumption and Growth Rate (2017-2022)
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Figure Japan IT Services and BPO Consumption and Growth Rate (2017-2022)
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Figure India IT Services and BPO Consumption and Growth Rate (2017-2022)
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Figure South Korea IT Services and BPO Consumption and Growth Rate (2017-2022)
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Figure Global IT Services and BPO Consumption Forecast by Country (2022-2028)
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Figure United States IT Services and BPO Consumption Forecast and Growth Rate (2022-2028)
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Table Europe IT Services and BPO Consumption Forecast and Growth Rate (2022-2028)
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Figure China IT Services and BPO Consumption Forecast and Growth Rate (2022-2028)
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Figure Japan IT Services and BPO Consumption Forecast and Growth Rate (2022-2028)
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Figure India IT Services and BPO Consumption Forecast and Growth Rate (2022-2028)
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Figure South Korea IT Services and BPO Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Finance & Accounting Consumption and Growth Rate (2017-2022)
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Figure Global Human Resource Consumption and Growth Rate (2017-2022)
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Figure Global KPO Consumption and Growth Rate (2017-2022)
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Figure Global Procurement & Supply Chain Consumption and Growth Rate (2017-2022)
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Figure Global Customer Services Consumption and Growth Rate (2017-2022)
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Figure Global Others Consumption and Growth Rate (2017-2022)
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Figure Global BFSI Consumption and Growth Rate (2017-2022)
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Figure Global Healthcare Consumption and Growth Rate (2017-2022)
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Figure Global Manufacturing Consumption and Growth Rate (2017-2022)
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Figure Global IT & Telecommunication Consumption and Growth Rate (2017-2022)
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Figure Global Retail Consumption and Growth Rate (2017-2022)
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Figure Global Others Consumption and Growth Rate (2017-2022)
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Figure Global Finance & Accounting Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Human Resource Consumption Forecast and Growth Rate (2022-2028)
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Figure Global KPO Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Procurement & Supply Chain Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Customer Services Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Others Consumption Forecast and Growth Rate (2022-2028)
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Figure Global BFSI Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Healthcare Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Manufacturing Consumption Forecast and Growth Rate (2022-2028)
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Figure Global IT & Telecommunication Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Retail Consumption Forecast and Growth Rate (2022-2028)
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Figure Global Others Consumption Forecast and Growth Rate (2022-2028)
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Table Global IT Services and BPO Import by Region (Top 5 Countries) (2017-2028)
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Table Global IT Services and BPO Export by Region (Top 5 Countries) (2017-2028)
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Table Wipro Limited (Foundation Year, Company Profile and etc.)
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Table Wipro Limited IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Wipro Limited IT Services and BPO Product and Service
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Table Radius GS (Foundation Year, Company Profile and etc.)
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Table Radius GS IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Radius GS IT Services and BPO Product and Service
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Table AWS (Foundation Year, Company Profile and etc.)
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Table AWS IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table AWS IT Services and BPO Product and Service
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Table Accenture (Foundation Year, Company Profile and etc.)
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Table Accenture IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Accenture IT Services and BPO Product and Service
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Table Infosys Limited (Infosys BPM) (Foundation Year, Company Profile and etc.)
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Table Infosys Limited (Infosys BPM) IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Infosys Limited (Infosys BPM) IT Services and BPO Product and Service
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Table NTT DATA (Foundation Year, Company Profile and etc.)
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Table NTT DATA IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table NTT DATA IT Services and BPO Product and Service
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Table DXC (Foundation Year, Company Profile and etc.)
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Table DXC IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table DXC IT Services and BPO Product and Service
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Table Conduent (Foundation Year, Company Profile and etc.)
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Table Conduent IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Conduent IT Services and BPO Product and Service
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Table IBM (Foundation Year, Company Profile and etc.)
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Table IBM IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table IBM IT Services and BPO Product and Service
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Table TTEC Holdings, Inc (Foundation Year, Company Profile and etc.)
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Table TTEC Holdings, Inc IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table TTEC Holdings, Inc IT Services and BPO Product and Service
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Table Fujitsu (Services) (Foundation Year, Company Profile and etc.)
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Table Fujitsu (Services) IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Fujitsu (Services) IT Services and BPO Product and Service
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Table Amdocs (Foundation Year, Company Profile and etc.)
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Table Amdocs IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Amdocs IT Services and BPO Product and Service
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Table HCL Technologies Limited (Foundation Year, Company Profile and etc.)
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Table HCL Technologies Limited IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table HCL Technologies Limited IT Services and BPO Product and Service
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Table Capgemini (Foundation Year, Company Profile and etc.)
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Table Capgemini IT Services and BPO Sales, Price, Value and Gross Profit (2017-2022)
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Table Capgemini IT Services and BPO Product and Service
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